For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers’ expectations.

Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine.

We are dedicated to the growth and success of our business, our customers, and our employees—continuing our commitment to delivering quality since 1906.

The purpose of the National Accounts Representative is to perform day-to-day account management responsibilities to foster and ensure positive client relationships with BEK customers.

Interact with clients on assigned accounts to maintain positive relationships with BEK customers.

 and ensure the fulfillment of the customer agreement.

Monitor order activity to ensure accurate purchasing and customer satisfaction.

Perform daily operational activities, including new account rollouts, inventory management, and reporting.

Collaborate with other BEK personnel/GO and key unit-level contacts to ensure goals and objectives are met and maintained.

The key outputs for the National Accounts Representative are listed below.

Interact with clients on assigned accounts to maintain positive relationships with BEK customers and ensure the fulfillment of the customer agreement.

Share information about new BEK products to optimize order activity.

Perform new account roll-outs, including account setup.

Discuss any outstanding issues with the customer to ensure customer satisfaction.

Consult with Unit Level Supervisor to resolve customer issues and/or complaints.

B. Monitor order activity to ensure accurate purchasing and customer satisfaction.

Review and monitor orders daily to ensure accuracy in products and purchasing amounts, making adjustments as needed.

Check out-of-stock items daily and perform necessary action to ensure resolution.

Review accounts based on Key Performance Indicators and prepare reports to ensure optimization of customer orders.

Perform follow-up as needed.

C. Collaborate with other BEK personnel/GO and key unit level contacts to ensure goals and objectives are met and maintained.

Manage the inventory process, including new item introduction and LTO product monitoring. Input special order items as needed.

Work with the Transportation and Operations Managers to resolve transportation and other operational issues.

Monitor inventory issues and work with the Inventory Manager to resolve as appropriate.

Perform additional duties as directed by the National Accounts Manager/Supervisor.
 
Competency Requirements

Knowledge and Experience – The following are the education and experience requirements for the National Accounts Representative.

High School Diploma or GED

At least three (3) years of sales experience required, preferably in the food service industry.

Basic knowledge of the purchasing process required.

Good computer skills, with the ability to use standard Microsoft Office applications, including Word and Excel.

Ability to learn and use relevant internal and external applications, including KBIT, CADEC, KeithNet, KRIS, E Advantage, and FedEx/UPS Shipping programs.
 
Listed below are skills and attributes that will promote successful job performance as a National Accounts Representative.

Excellent interpersonal and verbal communication skills

Enthusiastic self-starter with a strong work ethic

Ability to multi-task and work in fast-paced environment

Customer-focused

Good time-management skills and ability to re-prioritize as needed

Good problem-solving skills

Outstanding organizational skills

Ben E. Keith (BEK) Company is one of the largest food and beverage distributors in the United States. We are a family-owned business with a long-standing tradition of supporting the diverse communities in which we live and work. Our competitive employee benefits provide health and financial protection to our employees and their families.

We have sought to create an environment in which the contributions of each employee at Ben E. Keith are fully valued. This means more than simply treating one another with respect; it also means considering how all our people can positively impact the quality of the decisions we make about our business.

Here at Ben E. Keith, we recognize that our workforce reflects the increasingly diverse nature of our society, and we want to do all we can to take advantage of that diversity with both our external and internal customers. We believe our differences are also our strengths and we want to do all we can to use those strengths to find more creative solutions for the business challenges we face. Ben E. Keith is an equal employment opportunity, affirmative action employer. VEVRAA Federal Contractor