GO TO MARKET STRATEGY
We believe in giving our customers what they want; when they want it. We stock more items than our competitors, with a larger percentage of national brand products than our exclusive label. Every measure is taken to guarantee satisfaction, from food safety to product selection. Listening to our customer is our main priority.
OUR MISSION STATEMENT
STRIVE TO BE A COMPANY IN WHICH BUSINESS SYSTEMS ARE ONLY TOOLS, AND BRICKS AND MORTAR ONLY MEANS TO AN END. A COMPANY THAT EXISTS TO PROVIDE EMPLOYEES AN OPPORTUNITY TO ACHIEVE THEIR PERSONAL GOALS. A COMPANY THAT EXISTS TO SERVE OUR CUSTOMERS. A COMPANY THAT EXISTS TO ALLOW OUR BUSINESS PARTNERS TO SHARE IN OUR VISION AND THE BENEFITS OF ACHIEVING OUR MUTUAL GOALS.
GUIDING PRINCIPLES
- Our customers are the primary focus of our efforts;
- Our actions must always be rooted in honesty and integrity; and we should always foster trust, faith in others, fairness and respect;
- Our learning through study, review, dialogue, and experimentation benefits our customers, ourselves and our organization;
- We must continually work together to create and improve processes, and eliminate those that are no longer valuable;
- We cannot tolerate actions that crush people’s self-esteem, aspirations, individuality or dignity;
- We must recognize that every employee adds value to the company; therefore, we must not allow job titles to stand in the way of an employee’s ability or willingness to contribute;
- We must acknowledge and use the experiences and insights brought to the organization through people’s diverse backgrounds, choices, life-situations and perspectives; and ensure the freedom to express our diversity;
- We must be flexible as individuals and as an organization;
- We must share ideas, information and knowledge freely, quickly, candidly and unencumbered by organizational structures or individuals;
- We must responsibly act as faithful stewards of the resources entrusted to us by others;
- Work should enrich and bring joy to everyone.